My Self Service
Welcome to My Self Service, which has replaced the self service (ESS/MSS) system. For further details on the launch of My Self Service, please visit your local intranet site.

Please Login with your Employee Number and Password. These details have not changed.


IMPORTANT: You must ensure that you have a valid email address registered, preferably a work email address. You can view & edit this in your Personal Details screen within My Self Service.

Forgotten your Password
Simply click on the 'forgotten your password' link, found underneath the sign in section. Your new password will be sent to the email address you've registered in My Self Service.

If you do not receive a confirmation email please click here.


News and Guides
User Guides to help you use My Self Service can be accessed by clicking on the below links:
Group User Guides
Mainstream User Guides
Specialist & Activity User Guides
Laterooms User Guides

Contact Details
My Self Service Queries:
Group, Mainstream & Accommodation & Destination: hrsystems1@tui-uk.co.uk
Specialist & Activity: SAselfservice@tuitravel.com

Pay Related Queries:
PayrollServices@thomson.co.uk
ThomsonAirline.Payroll@thomson.co.uk (Thomson Airways)
pay@laterooms.com (LateRooms Employees)